Ping Pong

Restaurants, Chinese Soho
  • 3 out of 5 stars
(16user reviews)
12 Love It
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Ping Pong
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This Soho branch of the dim sum chain is one of eight now in London, and a solid example of why this group seems to still be doing so well. It's somewhere that works well as an accessible introduction to yum cha - before you get to the tripe, the chicken feet and the duck tongue.

Most of the dumplings here are steamed, with recognisable options including chicken and cashew nut, scallop and shiitake, char siu (barbecue pork in a fluffy white bao) and har gau (king prawn and bamboo shoot in a translucent dough). Expect, too, baked roast pork puffs, griddled spinach and mushroom dumplings and even gyoza, for a slice of how they do them in Japan.


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Ping Pong says
We’re just yards from swinging Carnaby Street. We know that shopping can be thirsty work, so our resident mixologists would love to rustle up a nice cocktail to soothe your weary feet and help you unwind.
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Venue name: Ping Pong
Address: 45 Great Marlborough Street
Opening hours: Dim sum served 11am-midnight Mon-Fri; noon-midnight Sat; noon-10.30pm Sun
Transport: Tube: Oxford Circus tube
Price: Dim sum £3-£7. Set meal £11-£42
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Average User Rating

3.4 / 5

Rating Breakdown

  • 5 star:2
  • 4 star:8
  • 3 star:2
  • 2 star:2
  • 1 star:2
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1 of 1 found helpful

Finally Asian dumpling place with gluten free options! The food was really tasty, and they even had a gluten free soya sauce. Each basket had four dumplingsand cotsaround £4, my favourite were the black prawn and spicy vegetable ones.

The only problem was the slow and moody service. We didn't ask for so much, just to have our white whine cold and some water but we got some eye bulbs rolling and it took forever.

Definitely worth going for the food tho.


I do like Ping Pong's food and this restaurant can get quite busy at peak times so you may be waiting if you haven't pre-booked. I was seated at the 'bar' area despite making a booking but enjoyed the food nevertheless. The Jasmine tea is always a delight and the char sui buns are delicious. Just remember to remove the paper! This restaurant also has two levels and is one of the largest of the chains I've been in.


I was so excited about eating here! It's a shame it didn't live up to expectations! Had to ask several times for our drinks orders, food was not hot, was barely warm.

Rice was cold, dim sum was soggy. Staff were not attentive, I understand it was a Friday night, but having to ask repeatedly for our food and drinks, throughout the night is not acceptable.  I wanted to be able to write a good review about this place. However I can't, as my experience was not good. I wouldn't go back there again.

Aspa B

We had not been here for at least 6 years and we found the service terrible, the food terrible and overpriced. Not a place to go with children.

We had the vegetarian rice with the mushrooms and black beans . Too bland.

We also had all the vegetable dumplings. Too expensive .

They did not have a children's menu on a Sunday - when are they supposed to have a children's menu? During the week when the kids are at school? So we landed to have to get the kids the chicken skewers and rice seperate which was way overpriced.

Overall we were dissapointed with the service as the waitress expected us to just remember how it all works. The food was very bland and the price was steep, so we will not be coming back here.

We landed paying 70 pounds for 2 adults and 2 children under 5.


Between the two of us, my friend and I ordered the following:

  1. Soft Shell Crab Bao – One serving comes with two buns, which was perfect for us. The soft shell crab was already split in half, which made sharing easy, and they were generous with the various condiments; pickled carrots and radish, coriander, raw red onions, and chili mayo. The soft shell crab itself was prepared fresh, so it was still really crunchy and warm when served, just like the steaming buns! Once put together with all the condiments, it made for an excellent bao sandwich.
  2. Spinach and Mushroom Dumpling – This was essentially prepared like a gyoza, so a pan-fried dumpling filled with spinach and mushroom. One serving came with three pieces and some sweet and sour chili dipping sauce, which was surprisingly good! This was one of my favourite dumplings that we ordered because the dumpling skin was soft on top and crunchy on the bottom from being pan-fried, and there was a good filling to skin ratio.
  3. Char Siu Bun – A classic dim sum dish we had to have! My friend and I really love these because of how soft and fluffy the buns are and true enough, the ones at Ping Pong were just like the ones you would find in a Chinese restaurant. They came out fresh and steaming and the filling wasn’t too bad. It didn’t taste like the traditional buns but they were still tasty! One serving came with two buns.
  4. Aubergine and Pearl Barley Dumpling – This was quite a unique combination of ingredients so we decided to go for it. It actually turned out better than I expected but it wasn’t one of my favourites. One serving came with three dumplings, much like many of the other dumpling dishes.
  5. Prawn and Chive Dumpling – This was a disappointment. It’s a typical combination for a dumpling at dim sum restaurants too but it was not executed well here. I thought there was too much prawn in the filling and not enough chive and the skin on these dumplings were slightly tougher. But I did like that they were green in colour because it made it more fun to eat.
  6. Spicy Vegetable Dumpling – Another one of my favourite dumplings that we ordered, this was filled with various vegetables and some glass noodles. One serving came with three pieces but they weren’t actually spicy! I dipped mine into the various chili sauces that they provided for us when we were seated (one chili oil sauce and one regular chili sauce).

As for drinks, I went with The Ping Pong. This was served in a tall glass and consisted of martini bianco, white wine, lychee juice and topped with edible flowers. I found this really refreshing and the taste of the lychee was lovely! It was easy to drink and not very sweet, which I liked.

The service was not bad but we did find it rather hard to get their attention when it came to paying the bill. It also got increasingly crowded, as I mentioned before, and as a result, we kept getting knocked into by other customers roaming around the bar section. However, I did find the lower ground floor tables really nice but they were reserved for much larger groups. It would be ideal for a family meal or simply with a larger group of people. I also liked that each dish was labelled with a sticker, so we knew what we were eating. 


Very disappointed with the service. The waitress dropped food on my face and didn't apologise. We has 3 different servers who were really grumpy. I emailed customer services who advised they would call me to discuss how I felt , but they haven't.

However the food was nice although quite pricey and will try other dim sum places in the future.

Gemma H

Ping Pong is a great place to try something different. Their sharer selections allow you to get a taster of the entire menu which for me is perfect. I'm not a big fan of seafood, but every now and again I like to push my food limits and give it a try. I've been surprised by some of the dishes I've liked! Although, I'm not sure I'll ever be a prawns convert :)

Ping Pong have a few individual tables, but mostly sharers so be prepared to be social. Their prices are pretty good for the portion sizes. And they also have vegetarian options available. 


Comme ci comme ça...

My experience of Ping Pong has its pros and cons.

Décor is nice – the light at the centre of the table is quite cool, atmosphere is great and the place is spacious. Food is good and with a great choice of dim sum. (Try the black prawn one, it’s delicious.)

If reasonably price, the bill adds up quickly though as dim sum isn’t the most filling dish and you only get three/four pieces per basket as usual.

I’d say the most disappointing bit is the service. Slow and inattentive, it really brings the place down. Not only did we have to ask three times for tap water, our waiter rolled eyes at us when we asked if we could have a more chilled bottle of wine – disrespectful.

Teodora T

Food is good, but slightly overpriced for the portions you actually get. Slow customer service. 


I don't have anything bad to say about pingpong to be honest. On every occasion which I've visited I've had delicious dimsum!

I highly recommend their chicken wings! Bloody hell its flavoursome! I always order it when I visit and it always takes me on a one way trip to flavourtown! Lol

My only criticism is that they could do with lowering their prices a tad bit as you can find exceptional dimsum in Chinatown for much less and larger portions.

Apart from that defo a nice spot for dinner or lunch!

Sarah R

After finally visiting Ping Pong, now I understand why is it so popular.

My friend and I ordered few dishes to share between us and everything was very tasty. Bill comes around £55 for two people, including wine, that is, if you are not going overboard with ordering dishes. I love decor and eventhough it has the look of quite an expensive restaurant, staff is very relaxed, which makes everything better,
It's perfect for any occasion really. Meal with a friend, date, it's even a very convienent place to go if you are in larger groups, as they have a lot of round tables dedicated especially for that.


The atmosphere at Ping Pong branches are always welcoming, from the decor and music, to the staff's relaxed approach. 

With such a large selection of food it's almost impossible to be disappointed. You will find something you like and if you come across something you don't like you can take comfort in knowing it's a small plate rather than a large dish you have to finish so you can really experiment.

My only gripe would be that as it was a busy branch there were sometimes delays in our service or we were forgotten however we also didn't feel like we were being rushed to leave after our meal which can often happen at busy restaurants.

Tiago Almeida

Amazing quality dumplings, great atmosphere and friendly staff.

It´s the perfect place to go with a group of friends and share some asian ´tapas´ in a typical friendly spanish type. 


Great service, ordering system explained to us as it was our first time there. Food comes as and when it is ready and everything tasted good. Only reason for 4* is that I think it is a bit overpriced....


Been here twice now, lovely atmosphere and I like the water feature outside- great to look at during the meal! I enjoyed the food and drink, good service too and very clean washroom facilities. Would recommend it to others for a pleasant meal


excellent service! I went to South Bank Branch, amazing! good value for money! nice atmosphere, amazing food!! dumpling paradise and more! my suggestion! A++++