Westfield London

Shopping, Shopping centres Shepherd's Bush
  • 4 out of 5 stars
(10user reviews)
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Westfield London
Occupying 43 acres in White City, and covering nine different postcodes, Westfield London takes the crown for Europe’s largest shopping centre. The impressive location – on the site of the 1908 Olympics – cost around £1.6 billion to create and houses some 265 shops, from House of Fraser and Marks & Spencer to luxury fashion houses such as Louis Vuitton, Armani and Mulberry. Given the mall’s vast dimensions, it would be nice to be able to rock up in a pair of good walking shoes and some trackie bottoms but, be warned, the oversized-handbag-clutching clientele tend to be smartly decked out. If you find yourself in need of respite, Michelin-starred chefs Pascal Aussignac and Vincent Labeyrie can soothe away any shopping-induced stress with gastronomic creations at Croque Gascon, in the centre’s Eat Gallery. If they don’t manage to tempt your taste buds, then one of the other 50 restaurants and cafés surely will.


Venue name: Westfield London
Address: Ariel Way
W12 7SL
Transport: Tube: White City/Shepherd's Bush
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Average User Rating

3.9 / 5

Rating Breakdown

  • 5 star:2
  • 4 star:6
  • 3 star:0
  • 2 star:0
  • 1 star:1
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Stephanie C

I visit this place most week days (im not a shopaholic, I work around the corner from here!) and this place has deffo grown on me. 

I prefer the non chains and markets but this place is great when you just need everything under one roof (handy when it rains) and I often find at least a few of the shops have discounts! 

Theres always something going on, ice rink in December, film premieres, freebies being handed out, Samsung demos....

Its currently going to be extended so plenty more shops to come. Hurrah! 

Kritt N

Everyone’s loves shopping, right? At Westfield, you’ll find everything you’ll need under one roof.

Literally around the corner from Shepherds Bush tube station, there is a mix of high-street brands and cat-walk fashion designer names so there’s everything for everyone on any budget.

There is two massive floors to shop plus a third and fourth floor that houses the restaurants and cinema. There is even an outdoor area where there are even more restaurant to recharge after shopping.

Westfield is pleasant to walk into: it’s modern, polished and has a pretty cool glass frontage/roof design that runs over Westfield.

The best time to head over is the lead up to Christmas. Yes, it will be busy and crowded (especially over the weekend, please don’t go over the weekend!) Shepherd’s Bush gets all festive with pretty twinkling lights that sparkles at every turn and even an ice rink is set up for you to recharge after day’s worth of retail therapy.

Anamaria S

I know I'm very late to the party but I visited Westfield for the first time a couple of weeks ago and it sure is a temple to Mammon. However, despite my lurking disapproval I couldn't help but be impressed by the sparkling expanse of glass frontage and polished walkways. It was like walking into a sci-fi film set. I went to see Star Wars at the Vue Scene which features massive reclining seats and your own table on which to deposit your many expensive snacks and sugary drinks although my next door neighbours had sensibly decided on a bottle of wine instead. It also has its own private bar which is exactly how you would expect a bar attached to a Vue to be and not somewhere I would choose to linger. Instead we made our way back to the car park, wistfully bypassing various enticing shops and reflecting that it had been an enjoyable, if expensive, experience. I would definitely go back to the cinema for a special occasion and maybe even do some shopping next time.

Sarah G

Made what has become my annual family Christmas shopping trip yesterday. In paranoia about sitting in traffic we left home at 745, arriving at 815am! We had a lovely breakfast in Bills, which is v comfy & serves good value food, top up coffee at Sacred coffee in the atrium, unlimited drinks from 5 guys & lunch at Wahaca - all really good, friendly service & no horrible queues.

Myself, partner & 2 kids had fun doing all our shopping in a whole variety of shops & I was v pleased to pick up 2 Kiehls freebie gifts with Westfield gift vouchers. I was also taken with the pop up personalised marmite shop.

My only negatives was Tiffany having decided to stop stocking what I see as one of their core products, charms!

But all in all a lovely, well laid out & serviced shopping centre that makes what could be a chore a pleasure.

Kirsty E

A beautiful shopping centre filled with every shop imaginable, including many of the high end fashion stores. The food choices are endless, from the usual fast food chains to exquisite Michelin starred restaurants. There is a massive cinema too showing all the new releases.

It's a little pompous in its clientele, as in you might feel underdressed without your louboutin heels and Luis vuitton handbag! It's also not laid out in the most easy to navigate way, with little passages to hidden shops... But maybe that is part of what makes it interesting!

Kemi O

Definitely a lovely shopping venue, the eclectic mix of restaurants, the variety of shops (both high-end and high-street), the cinema, and the relaxed vibe make this a good shopping destination. Rarely ever over-crowded and bright and airy.


Ahhh Westfield Shé Bu, the mecca of all consumerism. I'm sorry to say but the original far surpasses its Stratfield counterpart, not least because I love grabbing some Middle Eastern nosh from the Goldhawk Road after a marathon round of shopping. The lighting, atmosphere, temperature, crowdedness and background music are all spot on - sometimes they even have an orchestra playing! My only complaint is that the Zara here always seems to disappoint.

Katriona Music

Westfield London has a charm like no other. The mix of luxury stores and high street stores make this shopping centre ideal to visit. Westfield also hosts lots of free music and fashion events, which is a huge bonus. 

I like the fact that it's not crowded very often, so I actually have room to breathe when I'm there! The cafes and restaurants have delicious food, coupled with great service from the staff. 

I visited the Coach store for a fashion event they had recently and the staff there were very welcoming. The store, just like all the stores in Westfield, is designed and set out very nicely. Westfield London is definitely the big sister of the Westfield in Stratford.