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If you’re landing at JFK Airport anytime soon, brace yourself: Getting from baggage claim to your Uber has never been more complicated.
The airport has officially moved ride app pickups off-site at three terminals—4, 5 and 7—and while Terminal 4 travelers have already been dealing with this shuffle since spring, passengers flying into JetBlue’s Terminal 5 and the international-heavy Terminal 7 now face the same fate.
At Terminal 4 (Delta, Emirates, Virgin Atlantic, Singapore and more), curbside pickups are only allowed in the mornings. From noon to 2 a.m., travelers must board a free shuttle bus to Lot 66, where rideshares line up in numbered stalls. The system’s been in place since May and though shuttles run every couple of minutes, the process adds time and an extra round of logistics to any arrival.
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At Terminal 5 (JetBlue, Sun Country, Cape Air) and Terminal 7 (Aer Lingus, Air Canada, ANA, LOT, Icelandair and others), the detour is even longer. After grabbing bags, passengers are directed to the AirTrain, ride the green line to Howard Beach Station and exit to a designated pickup lot shared with car services and long-term parking. Wi-Fi and baggage assistance are available there, but the AirTrain transfer adds another 15 minutes or so to the journey.
The Port Authority says these relocations are temporary traffic-mitigation measures during JFK’s $19 billion redevelopment project—one that promises a shiny “New JFK” but currently delivers a lot of construction chaos. Traditional yellow cabs are still available outside each terminal and ADA-accessible rideshares continue to operate directly at the frontage. Departing passengers are unaffected and can still be dropped off curbside.
For now, the only terminals with straightforward rideshare pickups are those not affected by the shuffle, like Terminal 8, home to American Airlines and its Oneworld partners. Everyone else should plan to budget extra time and patience before they make it onto the Van Wyck.
While JFK’s rideshare “glow-up” may eventually ease congestion, in the short term, it only makes for more schlepping, shuttles and sighs.