Sydney's Uber rider ratings are in – here's how we compare to other Australian cities

Sydney might be lagging behind Melbourne when it comes to housing affordability, general ‘liveability’ and happiness. But according to stats released today, Sydneysiders have once again come out on top where it matters most this festive season: the back seat of an Uber.

After dropping their Uber Eats stats just last month, Uber has unwrapped its annual Rider Ratings Ranking and compared to Melbourne, Sydney is doing it right. With an average rating of 4.83, Sydney-based passengers have comfortably nudged above the national average of 4.82 – and left Melbourne (with an average rating of 4.80) on the naughty list for the third year running.

At a state level, NSW dropped a branch from last year’s top spot, now sitting third behind the Northern Territory (4.86) and Tasmania (4.85).

Across metro areas, the Gold Coast, the Sunshine Coast and Cairns tied for first place with a sun-kissed 4.88, proving Queenslanders are simply too relaxed to slam a door or leave a discarded coffee cup rolling around in the back seat. Sydney sits in ninth place out of 15 – not bad considering the size of our city.

For anyone sweating over their own rating, Uber has made it easy to check. Tap ‘Account’ in the app, and your stars will appear in the top left. You can even head into the Privacy Centre to see how many flawless 5-star trips you’ve scored and where you may have slipped into Scrooge territory.

And if you’re sitting on a shaky 4.7-something and feeling personally attacked, don’t panic – the rating is calculated from your last 500 trips, so there’s plenty of time to turn things around before 2026.

These are the average Uber ratings in Australian cities for 2025

1. Gold Coast - 4.88 
2. Sunshine Coast - 4.88
3. Cairns - 4.88
4. Newcastle - 4.86
5. Darwin - 4.86
6. Launceston - 4.85
7. Hobart - 4.85
8. Wollongong - 4.83
9. Sydney - 4.83
   
10. Geelong - 4.83
11. Canberra - 4.83
    
12. Brisbane - 4.80
    
13. Melbourne - 4.80
    
14. Adelaide - 4.78
15. Perth - 4.78 
    
    

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