Your guide to Macy's Santaland 2020

Macy's Santaland is making a few adjustments, allowing for a safe celebration in 2020

Photograph: Danielle Valente

The holiday season is right around the corner, which means Macy's Santaland is on its way.

One of the most beloved Christmas events for kids—and one of the best places in the city to snap a few pictures with Santa—is going virtual this year. From Nov 27 through Dec 24, Macy’s Santaland will be transformed into an interactive, virtual experience, ultimately bringing a little piece of NYC Christmas magic to homes everywhere.

Be sure to explore this year's coolest winter activities for kids and sip on some of the best hot chocolate in NYC, too!  

When is Macy's Santaland 2020?

Macy's Santaland 2020 will run from Nov 27–Dec 24 virtually. You can access it on the Macy's website

What is Macy's Santaland?

Macy's Santaland is a 13,000-square-foot Christmas village holiday display and indoor landscape that families can walk through! You'll encounter everything from a Rainbow Bridge to a giant Lionel train-scape, Santa's bustling workshop to a shiny red sleigh being prepped for the big night. Twinkling lights, snow-topped trees and other fun exhibits lead the way to Santa in this enchanting experience. 

This year, you'll wander through Santa's village and workshop right from home. 

Where is Macy's Santaland?

Macy's Santaland takes place on the eighth floor of Macy's Herald Square at 151 W 34th St. Although the store is typically transformed into a winter wonderland, now that experience will be held virtually.

How do I get tickets to Macy's Santaland?

Admission to Macy's Santaland is free. To access Macy’s Santaland at Home, visit the Macy's Santaland website.

What do I need to know about accessing Macy's Santaland at home?

Go to macys.com/santaland and allow moms, dads or adult guardians to enable all permissions. Then, you'll join the elves, who are your guide on the journey. Up to three children can enjoy the customized experience at the same time.

Play interactive games and take a gander at Santa's village and workshop while you're on your North Pole-bound train. Make sure to stay until the end of the event, where a digital interactive video with Santa will allow kids to read off their wish lists and pose for a selfie.

Macy’s Santaland 2020

Everything you need to know about Macy's Santaland 2020
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Everything you need to know about Macy's Santaland 2020

One of New Yorkers' beloved holiday traditions is making some changes for the 2020 season.  

Macy's Santaland Event Details
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Macy's Santaland Event Details

Every year, the eighth floor of the Herald Square shop transforms into a winter wonderland. Expect 13,000 square feet of holiday goodness, which includes a rainbow bridge to a giant Lionel train-scape, elves keeping busy in Santa's workshop, snow-covered Christmas trees, a giant toy-filled sleigh and of course, the man in the red suit. 

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Create a lasting memento of the holiday by going to one of these spots for pictures with Santa. Here's a tip: get your little elf to sit still with the promise of a mug of the best hot chocolate in NYC. It's a gift, not a bribe. 

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The most wonderful time of year is fast approaching, so check out these magical Christmas events for kids in NYC.  From pictures with Santa to Macy's Santaland, Gotham is bustling with winter goodness. 

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