Time Out Tastemakers: FAQ

All you need to know about being a Time Out Tastemaker

So, what is it you’re asking me to do?

We want you to tell us all about the amazing things you’re doing in your city or cities you visit by leaving reviews and posting pictures on our listings and on social media. And because our editors can’t be everywhere at once, it would also be great if you let us know about hot new openings that might not yet be on our radar. 

How often would I need to post things?

Don’t worry, we know you’ve got other things to do. We'd love you to be proactively tagging us and our hashtags on social while you are out and about exploring, and to contribute to features and articles when our editors need a helping hand. We can explain in more detail when you join, but rest assured it's not going to be a crazy burden. 

Do I have to be nice about places, or agree with Time Out’s critics?

Absolutely not. If you hated the new dog-café-slash-Peruvian-cocktail-pop-up we gave five stars to, we want to know about it, as long as you can explain your reasons.

Can I tell people I work for Time Out?

Afraid not – Time Out conducts all of its bar and restaurant reviews anonymously and arranges film and theatre reviews through PR agencies. Dropping our name will result in bouncers getting shirty and things getting properly #awkward. It could also lead to your removal from the Tastemaker group. In any event, Tastemakers do not work for Time Out and nor are they paid. 

So what’s in it for me? Is there any, y’know [rubs thumb and forefinger together]

There’s no money involved, no, but you’ll gain access to special Tastemaker-only rewards, including exclusive access to new shows and exhibitions, a place on the guest list whenever Time Out throw a party and good old-fashioned vouchers to spend in places you love. 

What's the small print about selection into the Tastemaker squad?

Tastemakers will be selected based on a number of criteria including writing ability, having a true love of your city, an interest in travel and knowledge about local areas. Time Out reserves its full discretionary rights in the selection of the Tastemakers and Time Out's decision will be final; no discussions will be entered into reconsideration. 

Free stuff? Sold! How do I apply?

Stick your details in the Tastemaker form below and we’ll be in touch. Please note that we only look at applications when we have space for new members so you may have to wait a little while* (*could be up to a year, shock face) to hear from us. 

And does that mean I’m definitely in?

Not quite. Remember, we’re looking for people to represent as Time Out's community, so we’ll only be calling upon the most outgoing, city-exploring, sleep-shunning people we hear from. Write something original or funny and stand out from the crowd. Good luck!

I made it! I'm a Tastemaker! So what happens next? 

Well, obviously you get a badge. It wouldn't be a club without a badge.

Cool. Tell me more...

It's a way to tell everyone you’re part of the Time Out Tastemaker club and one of our very best user reviewers. This small black badge appears under your name in the user review part of the website. Wear it with pride!

C'mon guys, I'm a new Tastemaker and I want my Tastemaker badge – where is it? 

We're working on it! Unfortunately, your Tastemaker badge won't show up on the site immediately. It can take up to two weeks to appear and you will have to write your first review in order for us to apply it (it's a manual process, sigh).  

Why can’t I see my badge on an old review?

Try writing a new review and refresh the page. This should backdate all of your old reviews with the badge. Still not working? Then drop us an email to tastemakers@timeout.com

I can’t see my badge on a new review, what should I do?

First things first: try refreshing the page. Still no sign of it? Then drop us an email.

How come I can't see my badge when I use the Tastemaker app?

At the moment, your Tastemaker badges don't show up on the app – only on the website. Oh, and the app only allows you to upload one photo, whereas on the website you can add multiple. The app is a work in progress – we're working hard to make it the best it can be.

Why are my reviews pending or disappearing?

If you write a user review on Time Out and it goes to 'pending' or temporarily disappears, don't panic. This just means we need to approve it before it appears on our website. It usually happens when you've attached a photo or used a word it thinks we should check over (and it's very oversensitive). We always approve Tastemaker posts and the moderation queue is checked Monday to Friday.

Can I edit or delete my user reviews?

Go for it. Simply click 'more' underneath your review. From there you can edit or delete it anytime.

How do I add my new favourite place? 

Head to your local Time Out page (for example www.timeout.com/london) and head to the footer of any page where it says "Get Listed". You can add any place you like! It normally takes us 3-5 working days to get each listing live so be prepared for a short wait. You'll also need to be in the correct city to add your listing. For example, if you want to add XYZ Cafe in London, you must be on timeout.com/london rather than timeout.com/newyork etc. 

What about events? 

We are very rarely able to add events if they are not already listed on Time Out. That said, if you have something special, drop us an email on tastemakers@timeout.com

I want to access all of my reviews in one place, can I do that?

Of course. Just head to your account area and click on 'My Profile' You can also share that link with friends and family to show them your writing.

I can’t find a venue on the website, but I'm positive it’s there. What do I do?

We’re working on our search capability but if you’re having trouble finding something, drop us an email on tastemakers@timeout.com

I can’t login, what do I do?

Try re-setting your password and check all the details are correct. If you’re still having difficulty, drop an email to hello@timeout.com and try to give as much information as possible about what you’re seeing.

Contact the Tastemaker team

Rosie Akenhead
Global Lead - Community (and chief #TOTastemaker!)
Rosie heads up our Tastemaker communities worldwide, based out of London. If you have questions about the Tastemakers - you can start your query with her.

Email: tastemakers@timeout.com


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